CONSUMER WARNINGS/ALERTS
The Institute receives a number of complaints or expressions of concern about the behaviour of some companies and, sometimes, individuals. If there is evidence of criminality, the Institute urges that the authorities (ASIC, ACCC, ATO TIO, police, consumer affairs etc) be immediately informed.
When provided with evidence and/or corroborated information regarding companies and/or individuals who have seemingly demonstrated poor/appalling levels of customer service and interaction or acted outside the spirit of ‘fair and reasonable’ sales practices – they can be listed here as a ‘beware-caution-alert’ .
STOP INTERNET SPAM
STOP INTERNET SPAM – Spam Act 2003
The Institute is aware that many unwanted emails can reach your screen. Most have the capacity to readily delete your address from their database. This Institute, for example, seeks to delete your email address on request the same day (we well know the frustration of unwanted emails …we receive many too).